Last updated: [26/08/2025]

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information in line with Australian and Victorian privacy laws.

1. Information We Collect

We may collect personal information such as:

  • Your name and contact details (email, phone number, etc.)

  • Booking or purchase details

  • Any messages or enquiries you send us

  • Website usage information through cookies or analytics

2. How We Use Your Information

We only use your information to:

  • Provide and improve our services

  • Respond to your enquiries

  • Manage bookings or purchases

  • Share updates, if you’ve opted in

We will never sell your information to third parties.

3. Cookies and Analytics

Our website may use cookies and tools like Google Analytics to understand how visitors use the site. This helps us improve your experience. You can disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We may share your information only when:

  • Required by law

  • Necessary to deliver services (e.g. with payment providers or IT support)

  • You give us consent

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no system is 100% secure, so please use our services with this in mind.

6. Accessing or Correcting Your Information

You have the right to:

  • Request a copy of your personal information we hold

  • Ask us to correct or update it

  • Request deletion, where permitted by law

To make a request, please contact us (details below).

7. Overseas Disclosure

We generally store data in Australia. Some service providers (e.g. cloud or email providers) may store data overseas. We take steps to ensure your information is protected.

8. Contact Us

If you have any questions or concerns about your privacy, please contact us:

[Your Name / Business Name]
Email: [Your Email]
Phone: [Your Phone Number]

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) or the Office of the Victorian Information Commissioner (OVIC).

Privacy Policy